Customer Service

 

Welcome to Our Customer Service Center

At LifeStyle Looms, we are committed to providing exceptional customer service. Our goal is to ensure that your experience with us is as smooth and satisfying as possible. Below you will find various ways to get in touch with us, along with answers to some common questions.

How Can We Help You?
Contact Us
Phone Support:
For immediate assistance, you can call our customer service team at +17472094564 . Our phone lines are open from Mon to Fri.

Email Support:
You can also reach us via email at Lifestylelooms@gmail.com. We strive to respond to all email inquiries within 24 hours.

Live Chat:
Our live chat service is available on our website during business hours. Click the chat icon at the bottom right corner of the screen to start a conversation with one of our representatives.

Mailing Address:
If you prefer to send us mail, please address it to:
Life Style Looms
500 Lakewood Centre Mall
Lakewood,California,90712
USA

Frequently Asked Questions (FAQs)

Orders and Shipping
Q: How can I track my order?
A: Once your order is shipped, you will receive an email with a tracking number. You can use this number to track your order on our website or the carrier's website.

Q: What are your shipping options?
A: We offer several shipping options, including standard, expedited, and overnight shipping. Shipping costs and delivery times vary based on the shipping method selected at checkout.

Q: Can I change or cancel my order?
A: If you need to change or cancel your order, please contact our customer service team as soon as possible. We will do our best to accommodate your request, but please note that orders that have already been processed or shipped cannot be changed or canceled.

Returns and Exchanges
Q: What is your return policy?
A: We accept returns within 14 days of purchase. Items must be in their original condition and packaging. Please visit our Returns Page for detailed instructions on how to return your item.

Q: How do I exchange an item?
A: To exchange an item, please follow the same process as returns. Indicate that you would like an exchange and specify the new item you wish to receive.

Q: When will I receive my refund?
A: Refunds are processed within 7 days after we receive and inspect your returned item. You will receive a confirmation email once the refund has been issued.

Account and Payment
Q: How do I create an account?
A: You can create an account by clicking the "Sign Up" button at the top right corner of our website. Follow the prompts to enter your information and set up your account.

Q: What payment methods do you accept?
A: We accept various payment methods, including all credit/debit cards, PayPal and other payment methods. All transactions are secure and encrypted.

Q: How do I reset my password?
A: If you forgot your password, click the "Forgot Password" link on the login page. Enter your email address, and we will send you instructions to reset your password.

Additional Support


Product Information:
For detailed information about our products, please visit our Product Page or contact our customer service team.

Technical Support:
If you experience any technical issues with our website or products, please reach out to our technical support team at support@lifestylelooms.com

Feedback:
We value your feedback and are always looking to improve. If you have any suggestions or comments, please send them to lifestylelooms@gmail.com