Shipping & Refund

Shipping Information

At LifeStyle Looms, we are committed to delivering your orders in a timely and efficient manner. Below you will find our shipping options, estimated delivery times, and other important information regarding our shipping policy.

Shipping Options

1. Standard Shipping:

  • Delivery Time: 5-7 business days
  • Cost: $5.99 (Free for orders over $50)

2. Expedited Shipping:

  • Delivery Time: 2-3 business days
  • Cost: $12.99

3. Overnight Shipping:

  • Delivery Time: 1 business day
  • Cost: $24.99

Processing Time

  • Order Processing: Orders are typically processed within 1-2 business days. Orders placed on weekends or holidays will be processed on the next business day.

International Shipping

  • Availability: We currently offer international shipping to select countries.
  • Delivery Time: 7-14 business days, depending on the destination.
  • Cost: Calculated at checkout based on destination and shipping method.

Tracking Your Order

  • Tracking Information: Once your order is shipped, you will receive an email with a tracking number. You can use this number to track your order on our website or the carrier's website.

Shipping Restrictions

  • P.O. Boxes: We do not ship to P.O. Boxes.
  • APO/FPO Addresses: We currently do not offer shipping to APO/FPO addresses.

Refunds Policy

At LifeStyle Looms, we want you to be completely satisfied with your purchase. If for any reason you are not happy with your order, we offer a straightforward refund process.

How to Request a Refund

1. Contact Us:

  • Reach out to our customer service team at lifestylelooms@gmail.com or call us at +1 7472094564 to initiate a refund. Please provide your order number and the reason for the refund.

2. Return the Item:

  • Ensure the items are in their original condition, unworn, unwashed, and with all tags attached. Include the original receipt or a copy of your order confirmation email.

3. Ship Your Return:

  • Send the package to the following address.
    LifeStyle Looms Returns Department 500 Lakewood Centre Mall Lakewood, California, 90712 USA

Refund Policy Details

  • Refund Window: Items can be returned for a refund within 14 days of the purchase date.
  • Condition: Items must be in their original condition, unworn, unwashed, and with all tags attached.
  • Exclusions: Certain items, such as final sale items, personalized products, and intimate apparel, are not eligible for refunds.

Refund Processing

  • Timeframe: Once we receive and inspect your returned item, we will process your refund within 7 business days. You will receive a confirmation email once the refund has been issued.
  • Refund Method: The refund will be applied to the original payment method.
  • Additional Time: Please note that it may take additional time for the refund to appear on your account, depending on your bank or credit card issuer.

Damaged or Defective Items

  • If you receive a damaged or defective item, please contact our customer service team immediately at lifestylelooms@gmail.com or +17472094564. We will arrange for a return and replacement or refund at no additional cost to you.

Additional Information

  • Contact Us: For any questions or assistance with your shipping or refund, please contact our customer service team at lifestylelooms@gmail.com or call us at +17472094564.
  • Feedback: We value your feedback and are always looking to improve. If you have any suggestions or comments, please send them to lifestylelooms@gmail.com.

Thank you for shopping with LifeStyle Looms!