Return

Return Policy

Easy Returns at LifeStyle Looms

At LifeStyle Looms, we are dedicated to ensuring your complete satisfaction with every purchase. If for any reason you are not happy with your order, we offer a hassle-free return process to ensure your experience with us is smooth and satisfactory.

How to Return an Item

1. Initiate a Return:

  • Contact our customer service team at lifestylelooms@gmail.com to initiate a return. Please provide your order number and the reason for the return.

2. Prepare Your Package:

  • Ensure the items are in their original condition, unworn, unwashed, and with all tags attached. Include the original receipt or a copy of your order confirmation email.

3. Ship Your Return:

  • Send the package to the following address:
    LifeStyle Looms Returns Department 500 Lakewood Centre Mall Lakewood, California, 90712 USA

Return Policy Details

  • Return Window: Items can be returned within 14 days of the purchase date.
  • Condition: Items must be in their original condition, unworn, unwashed, and with all tags attached.
  • Exclusions: Certain items, such as final sale items, personalized products, and intimate apparel, are not eligible for return.

Refund Processing

  • Timeframe: Once we receive and inspect your returned item, we will process your refund within 7 business days. You will receive a confirmation email once the refund has been issued.
  • Refund Method: The refund will be applied to the original payment method.
  • Additional Time: Please note that it may take additional time for the refund to appear on your account, depending on your bank or credit card issuer.

Exchanges

  • How to Exchange an Item: To exchange an item, please follow the return process and indicate that you would like an exchange. Specify the new item you wish to receive. We will process the exchange once we receive and inspect the returned item.
  • Availability: Exchanges are subject to product availability. If the item you want is not available, we will process a refund instead.

Return Shipping Costs

  • Customer Responsibility: Return shipping costs are the responsibility of the customer unless the return is due to a defective product or an error on our part. In such cases, we will provide a prepaid return label.

Damaged or Defective Items

  • If you receive a damaged or defective item, please contact our customer service team immediately at lifestylelooms@gmail.com. We will arrange for a return and replacement or refund at no additional cost to you.

Additional Information

  • Contact Us: For any questions or assistance with your return, please contact our customer service team at lifestylelooms@gmail.com.
  • Feedback: We value your feedback and are always looking to improve. If you have any suggestions or comments, please send them to lifestylelooms@gmail.com.

Thank you for shopping with LifeStyle Looms!